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Scaling Agility for Adaptive Value Led Delivery

INDUSTRY: Telecommunications

The Challenge

A network management division encountered difficulties in maintaining operational efficiency and ensuring effective project delivery. They realised that their traditional project management approaches were insufficient for addressing the rapidly evolving business landscape and its changing requirements. Consequently, they acknowledged the necessity of a transformative shift towards adopting an agile delivery model to effectively tackle these challenges.

The Approach

We implemented a comprehensive approach that featured hands-on coaching at all levels of the division. This was achieved through a team of team-level Scrum Masters who were supported by Enterprise Agile Coaches. These coaches guided the overall transformation strategy and provided leadership and executive coaching. Working closely with leaders and team members, we placed emphasis on crucial areas such as establishing efficient agile delivery team structures, defining clear roles and responsibilities, promoting stakeholder engagement, enhancing capacity-based planning, implementing tighter feedback loops, and fostering a datadriven decision-making culture.
In instances where additional support was needed, dedicated Scrum Masters and Agile Coaches were stationed on-site with the teams. This individualised coaching helped team members adapt to their new roles while championing the adoption of agile methodologies, tools, and principles.
Telescope technical drawing with colourful stripes

The Outcome

The engagement successfully enhanced operational efficiency, fostered collaboration between teams, and ensured alignment with scaled agile principles and practices. These outcomes brought about numerous benefits, including improved engagement with key stakeholders, more effective management of expectations, informed decision-making based on reliable data, streamlined work processes, and increased productivity levels.
Outcome diagram

In Conclusion

With the support of Agile Coaches, Scrum Masters, and thorough training, the network management division successfully embraced agile methodologies, enabling them to overcome operational challenges and flourish in the dynamic technology industry. By promoting collaboration, streamlining structures and processes, and facilitating informed decision-making, this team is well-positioned for long-term success and improved project delivery.

The services we offer

Advisory & Enablement
  • Design Thinking
  • Solution Implementation Services (Project Management, Product Management, Change Management)\
  • Service Design
Learning & Development
  • Agility Fundamentals
  • Role Based Training (Transformational Leadership, Product Management, Design Thinking)
  • Enterprise Agility (Scaled Agile Framework)
  • Human-Centric System Design
Enterprise Coaching
  • Lean-Agile Coaching at all levels, Teams to Executive
  • Data-Led Decisions, Value-Led Delivery Analytics
  • Team Effectiveness
  • Organisational Design
  • Cognitive Behavioural Therapy
  • Organisation Network Analysis

Let's chat

Let's talk about your vision and goals and how we will help you achieve them.